GetResponse vs Campaign Monitor for Small Agencies: Comparison

Which platform gets you from signup to your first email in the least time—and with fewer headaches? That question matters when your team must deliver results fast. The ideal platform not only streamlines the process but also fosters creativity and engagement among team members. By providing a welcoming atmosphere of home, it encourages collaboration and innovation, allowing your team to focus on crafting compelling messages instead of troubleshooting technical issues. In this fast-paced environment, choosing the right tools can make all the difference in achieving timely and effective communication.

You need a clear, practical comparison that links features to real tasks: automation, lists, templates, funnels, and reporting. This introduction cuts to the chase.

We compare two established email marketing software options used by U.S. teams that need more than basic newsletters. One tends to bundle landing pages, funnels, and webinars; the other focuses on polished email design and list-centric workflows.

Read on to see where each tool saves you time, which features are built in, and which choices match common agency use cases like weekly newsletters, lifecycle flows, and basic ecommerce.

Key Takeaways

  • One option offers broader built-in funnels and landing assets.
  • The other emphasizes refined email design and list management.
  • Both support automation, segmentation, and reporting.
  • Pick by how fast you need to launch the first email.
  • We highlight constraints you’ll hit in the first 90 days.

Why small agencies are comparing these email marketing platforms right now

Tighter schedules and lean teams are pushing agencies to choose more capable email platforms. You juggle multiple client accounts and limited headcount, so you need tools that cut setup time and reduce tool sprawl.

Economic pressure makes predictable pricing and broad native features essential. Agencies balance built-in landing pages, funnels, and webinar options against refined editors and polished templates.

Deliverability and design still matter most: campaigns must look great and land in inboxes. That’s why teams test template quality, analytics, and optimization features before committing.

You also care where contact data lives. List-centric models change how fast you can segment and retarget. Fewer logins, native integrations, and clear roadmaps speed deployment and limit training.

  • You trade breadth of features for refined execution when time is tight.
  • Budget constraints push a true comparison of toolsets and long-term costs.
  • Businesses demand fast time-to-value with simple reporting for stakeholders.

Bottom line up front for small agencies

Focus on outcomes: choose the platform that gets you from signup to measurable results fastest. Time matters when clients expect quick launches and reliable reporting.

Who should choose GetResponse and who should choose Campaign Monitor

Choose GetResponse if you rely on built-in growth levers—landing pages, funnels, webinars—and want automation templates that ship fast. This option tends to bundle more tools at lower tiers, which speeds setup and reduces add-ons.

Choose Campaign Monitor if your priority is sending beautifully designed email with a minimal learning curve. It’s a strong pick when clients need polished one-off broadcasts and you value pay-per-campaign flexibility for low-frequency sends.

Key takeaways on features, pricing, and time-to-value

  • Features: GetResponse bundles more early; Campaign Monitor shines in editor and template polish.
  • Pricing & plan impact: advanced automation often requires higher tiers on Campaign Monitor, affecting margins.
  • Support & time-to-value: 24/7 live chat in GetResponse helps keep client work moving; phone support appears at higher Campaign Monitor tiers.
AspectGetResponseCampaign Monitor
Built-in growth toolsLanding pages, funnels, webinars includedLimited; focuses on email templates
Design & editorFunctional, template librarySleek editor; modern templates
Automation & workflowsStrong templates at lower tiersAdvanced automation on higher plans
Support24/7 live chatPhone support at Premier; solid docs
Best fitOngoing lifecycle email and funnelsPolished one-off campaigns and broadcasts

GetResponse vs Campaign Monitor for small agencies

When your calendar is full, the platform that reduces steps wins. U.S. agencies supporting SMBs need repeatable onboarding, fast lead capture, and reliable lifecycle email.

You benefit when a single package cuts the number of integrations you must manage. One product includes landing pages, funnels, webinars, and ready automation templates. That setup reduces tool sprawl and speeds delivery of lead-gen programs.

The other platform centers on an intuitive email builder and modern templates. It streamlines campaign production and helps you send polished newsletters with fewer revisions. Journeys and segments appear on higher tiers, which matters if clients want multi-step flows.

  • Get faster launches: built-in pages + funnels shorten setup time.
  • Polished sends: sleek editor and templates reduce review cycles.
  • Scale choice: choose breadth when you upsell journeys; choose polish when broadcasts dominate.
Agency NeedPlatform StrengthWhen it helps your business
Lead capture & funnelsBuilt-in landing pages and funnelsRemoves extra integrations for lead-gen programs
Newsletter designPolished editor and modern templatesSaves time on revisions and branding
Lifecycle automationPre-made workflows and triggersSpeeds delivery of multi-step journeys

Pricing and plans: what you’ll pay per month as your list grows

As subscriber counts climb, monthly bills change fast—so plan selection matters. You need clear numbers and rules to forecast client costs.

Plan tiers and included features

GetResponse offers Email, Pro, Max, and Enterprise tiers that include automation, landing pages, and basic analytics earlier in the lineup.

Campaign Monitor groups features into Basic, Unlimited, and Premier, with advanced automation and integrations gated higher.

Costs by subscriber bands and billing options

Compare broadcast + autoresponder pricing (monthly): at 0–1,000 contacts GetResponse is $15/month vs Campaign Monitor Basic at $29/month. Bands shift at 1,001–2,500 ($25 vs $29) and 2,501–5,000 ($45 vs $49). Annual discounts apply on both; Campaign Monitor also offers pay-per-campaign for infrequent senders.

Free trials, free plans, and overage policies

GetResponse runs a 1-month trial and auto-bills overages so sends continue. Campaign Monitor has a free plan up to 5 subscribers and throttles when you hit limits, prompting upgrade or extra payment. While both platforms offer unique advantages, many users appreciate GetResponse email marketing features for their user-friendly interface and automation capabilities. Additionally, the ability to seamlessly manage overages without interruption appeals to businesses looking for reliable email solutions. On the other hand, Campaign Monitor’s free plan is a great option for startups or small projects, though the limitations can quickly push users towards paid options.

MetricGetResponse (Email)Campaign Monitor (Basic)
0–1,000 contacts$15 / month$29 / month
2,501–5,000 contacts$45 / month$49 / month
Billing optionsMonthly or annual discount; automatic overagesMonthly, annual via sales; pay-per-campaign option
Free testing1-month free trialFree plan up to 5 subscribers

Account and user interface: setup speed and daily usability

A smooth admin experience saves hours across client accounts and keeps launches on schedule.

Navigation and dashboards matter every day. One product shows a clean top menu with recent campaigns visible, while the other offers a widget-based dashboard and an optional guided tour. Both let you get to sending email quickly, but the widget approach surfaces KPIs faster.

Both platforms include a drag-and-drop builder and a modern template library. The editor workflow is fast, yet some form and segment controls live in side panels on one UI, which can add clicks during your first builds.

Multi-user workflows and collaboration

Shared templates, saved assets, and role-aware navigation shorten handoffs. If your team works across many accounts, look for quick access to shared libraries and straightforward user roles.

Help availability also affects launch speed. Live chat on certain plans speeds resolution of blockers, while limited support tiers increase the time to fix production issues.

  • Quick send: guided onboarding + widgets surface daily metrics.
  • Editor: drag-and-drop tools and templates reduce design time.
  • Collaboration: shared assets and role controls cut hunting for settings.
Interface areaPlatform APlatform B
DashboardWidget-based, customizable KPIsClean top menu with recent campaigns
Editor & templatesDrag-and-drop builder; centralized pages/forms/funnelsModern templates; some features in side panels
CollaborationShared assets, role-friendly navigationSaved templates and team access; fewer centralized tools
Support impactGuided tour + broader chat access shortens time to resolve issuesStraightforward UI; chat availability varies by plan

Lists and contacts: importing, organizing, and scaling subscribers

A well-organized workspace filled with stacks of papers, binders, and digital devices. The foreground features an array of meticulously arranged lists and spreadsheets, representing the efficient management of contacts and subscribers. The middle ground showcases a modern, minimalist office setup with clean lines and a sleek computer monitor. The background blends a soft, warm lighting with a subtle gradient backdrop, creating a professional and productive atmosphere. The overall scene conveys a sense of control, organization, and the ability to scale subscriber lists seamlessly.

Managing lists across multiple client accounts exposes how different platforms treat contacts and segmentation. Your import choices and list model shape how quickly you can launch targeted email programs and clean up messy data.

One option is list-centric: you pick single or double opt-in during import, but you must manage subscribers inside each list. That adds overhead when you want a global view or need to move entries across lists.

Migration experience, opt-in handling, and contact limits

Importing is smooth on both platforms. The list-centric product gives you opt-in control at import, which helps compliance during migrations. The contact-centric product auto-maps fields and lets you add uploads to a chosen list while offering an all-contacts view to copy or move entries.

Segmentation, tags, and engagement scoring

For ongoing targeting, tags and engagement scoring deliver more flexible segmentation than static lists. A contact-centric model that supports tagging simplifies behavioral targeting and lifecycle sends. That reduces duplicate segments and lowers manual rework when subscriber behavior changes.

  • Pros of list-centric: clear opt-in choice on import; straightforward per-list controls.
  • Pros of contact-centric: global contacts view, easy copy/move, tags, and scoring for richer segments.
AreaList-centricContact-centric
Global viewNo — manage per listYes — all contacts dashboard
Import controlChoose single/double opt-inAuto-map fields; assign to list
SegmentationList-based segmentsTags + engagement scoring

Email creation and templates: building on-brand campaigns fast

Design speed matters. You need an editor that produces consistent, on-brand email without creating extra review cycles. Both platforms ship modern, responsive templates and a drag-and-drop builder so creative teams can move from brief to send quickly.

Editors, content blocks, and previews

One product favors a minimalist editor that keeps teams focused and produces fast-loading email with fewer distractions. The other adds saved sections, mobile and dark mode previews, and spam checks to cut iterations during final testing.

Template depth matters: a larger library covers newsletters, promotions, and lifecycle flows you can reuse across clients. If you run ecommerce, certain plans include widgets that insert products and dynamic elements without coding.

  • Quick assembly: drag-and-drop blocks and responsive templates speed production.
  • Quality checks: dark mode previews and spam checks reduce post-send fixes.
  • Landing pages: having landing pages and templates in-platform keeps creative consistent across channels.
FeatureEditor focusAgency benefit
Minimalist editorCleaner UI, faster buildsFewer distractions, quick sends
Saved sections & previewsReusable blocks; mobile/dark viewFaster approvals; fewer revisions
Ecommerce widgetsDynamic product elementsImproved conversion without dev work

Reporting and analytics: from opens and clicks to decisions

Reporting turns raw sends into clear decisions you can act on. Good reports surface delivery, opens, and clicks so you can recommend next steps to clients. This section shows which insights you’ll use and how automated summaries cut admin time.

Core metrics, real-time insights, and scheduled reports

Both platforms deliver the basics: delivered, open, and click metrics by campaign or automation. Those numbers form the backbone of client reporting and A/B testing.

GetResponse gives real-time analytics and scheduled email summaries that arrive automatically after a send. That saves manual exports and speeds monthly reporting.

Campaign Monitor organizes performance through its Insights view, with reports by lists, segments, and engagement. Use those reports to spot winners and reroute budget or creative.

Device/geography breakdowns and social sharing data

Device-level data is crucial when audiences are mobile-heavy. Device analytics inform layout and CTA placement that lift click-through rates.

Geography and engagement views help you identify top regions and high-value segments. Social sharing stats complete the picture by showing content reach beyond inboxes.

  • What both cover: delivery, opens, clicks with segment and list breakdowns.
  • Time-savers: scheduled reports and real-time dashboards reduce manual pulls.
  • Actionable slices: device and geography data guide design and targeting decisions.
Report areaReal-time & scheduledCampaign & segment Insights
Core metricsDelivery, opens, clicks (real-time)Delivery, opens, clicks (organized per campaign)
Audience breakdownsDevice, social sharing, engagementGeography, list/segment engagement
Automated deliveryPost-send summaries and scheduled reportsInsights exports and segmented reports

If you package monthly performance for clients, automated report delivery reduces administrative work and keeps stakeholders aligned. For more hands-on testing and community feedback, see the GetResponse Reddit review.

Lead capture and landing pages: forms, pages, and funnels that convert

A vibrant and visually captivating landing page, showcasing a clean, modern design with a prominent hero section. The layout features a striking, high-resolution image of a diverse team collaborating, set against a soft, blurred background that emphasizes the page's focal point. Minimal but impactful typography presents the key message, while strategically placed form fields and calls-to-action invite visitors to engage. Warm, natural lighting casts a welcoming glow, and the composition is balanced with a subtle grid structure that guides the eye through the content. The overall aesthetic exudes professionalism, trustworthiness, and a strong sense of conversion-focused optimization.

Landing assets and capture forms determine how quickly a campaign starts turning leads into revenue. Choose tools that let you stand up pages and forms without extra vendors or dev time.

Signup forms and builders

Forms must be easy to style and embed on a website. One platform offers hundreds of templates and a true drag-and-drop form builder with custom styling. The other provides a basic form creator with limited controls and a weak WordPress plugin, which often forces third-party forms.

Landing pages, A/B testing, countdowns, and payments

Native landing pages speed launches. The richer option includes 180+ landing pages, A/B testing, countdown timers, and PayPal payments. That setup lets you run lead or sales flows without adding separate software. If you lack a full website, these pages can stand alone and accept payments.

Conversion funnels and end-to-end campaign tracking

Conversion funnels that link forms, pages, emails, and follow-ups simplify reporting. Built-in funnels track page hits, signups, and revenue across the journey, so you see which pages and emails drive sales. If you depend on external landing tools, expect extra cost and setup time.

  • Native capture: eliminates extra tools for many campaigns.
  • End-to-end: funnels tie pages, forms, and emails into one view.
  • When to use external tools: basic form creators or poor plugins mean you’ll need a separate landing vendor.
FeatureNative optionThird-party required
Form templates & stylingHundreds of templates, drag-and-dropBasic creator, limited styling
Landing page toolsBuilt-in pages, A/B testing, countdownsNo native builder — use external
Funnels & trackingEnd-to-end conversion trackingManual stitching of pages, emails, and integrations

Email marketing automation: triggers, rules, and actions that save time

Triggers and actions shape how quickly you can react to customer behavior and revenue signals. That speed matters when you run multiple client programs and need consistent results.

Journey builders differ in depth. One platform limits journeys to a single trigger point and provides eight trigger types, five rule options, and just two actions (send email, delay). Journeys must be built from scratch and are tied to a single list.

The other platform offers a much broader toolkit: 17 triggers, 17 rules, and 18 actions. It supports web, app, CRM, and external event triggers and includes ecommerce events like cart and purchase.

Rules, conditions, and available actions

Rules cover segments, behaviors, and purchase history so you can route contacts dynamically. Actions include tagging, scoring, list moves, splits, delays, and targeted sends. Those options enable nuanced re-targeting without manual exports.

Pre-made flows and plan limits

One vendor provides 46 pre-made flows—onboarding, cart recovery, re-engagement—helping users launch fast. The other provides core journeys only, which means builds start from scratch and take longer. Confirm the required plan before promising advanced journeys to clients.

AreaLimited automationExpanded automation
Triggers817
Rules517
Actions2 (Email, Delay)18 (tagging, scoring, splits, moves…)

Integrations and support: ecosystem fit and help when you need it

Choosing the right integrations and dependable support shapes how fast your team can launch client campaigns. You want an ecosystem that plugs into CRMs, CMSs, and ecommerce platforms without constant custom work.

App ecosystems, APIs, and third-party tools

Both platforms link widely to major apps and offer APIs for deeper work. campaign monitor centralizes connectors in a browsable app store. That makes discovery quick when you need a specific integration.

By contrast, getresponse groups integrations inside each tool area — forms, pages, or funnels — which keeps related connectors close to the feature you use.

Support channels, live chat availability, and phone tiers

Support matters when deadlines hit. GetResponse supplies 24/7 live chat and email plus webinars to speed team ramp-up. That live chat presence reduces downtime on urgent sends.

Campaign Monitor offers email support on lower plans and phone support on Premier tiers. If fast replies matter to your clients, compare SLAs before choosing software.

AreaGetResponse-stylecampaign monitor-style
IntegrationsGrouped by tool (forms, pages, ecommerce)Central app store for easy browsing
Support channels24/7 live chat, email, webinarsEmail support; phone on Premier plans
Trial options1-month free trialFree account (up to 5 subscribers) for testing

Conclusion

Conclusion

Pick the option that reduces handoffs and keeps your clients’ emails hitting inboxes on schedule.

If you need landing pages, funnels, built-in forms, and 24/7 live chat to speed delivery, getresponse bundles those features and often lowers cost per subscriber. If your priority is beautifully crafted templates and fast campaign production, campaign monitor gives a polished editor and pay-per-campaign flexibility.

Map each platform to the services you sell. Choose broader tools when you offer funnels and ongoing automation. Choose refined email design when one-off broadcasts and tight creative reviews matter.

Make the decision that saves you the most time and reduces tools so your team can focus on results, testing, and reliable analytics.

FAQ

Which platform offers faster setup and better daily usability for agency teams?

Both platforms provide drag-and-drop builders and clean dashboards, but one emphasizes speed-to-launch with bundled landing-page tools while the other focuses on a streamlined email-builder and visual reporting. If you prioritize quick campaign creation and built-in landing pages, choose the platform with native funnels and template-driven pages. If your priority is a minimal learning curve for recurring email campaigns and clearer analytics, pick the one with a simpler editor and organized campaign lists.

How do pricing and plans compare as my contact list grows?

Pricing scales by subscriber bands and plan tier. One vendor offers marketing automation and landing pages in mid-tier plans, while the other separates features into higher tiers. Look for annual discounts and pay-per-campaign options to reduce cost. Also confirm overage policies and free-trial limits so you won’t face surprise charges when you exceed your list size.

Which tool gives better email-template variety and mobile previews?

Both provide template libraries and responsive previews, but the difference is in saved sections and ecommerce widgets. One platform has broader template categories and more saved-block flexibility. The other is strong on streamlined templates optimized for fast edits and consistent brand use. Test templates and dark-mode previews during a trial to ensure rendering across devices.

How robust are the automation and journey builders for client workflows?

Automation ranges from simple rules (tagging, delays) to full journey builders with conditional splits, scoring, and ecommerce triggers. One provider includes pre-made flows and funnel templates at lower tiers; the other offers advanced trigger options like cart abandonment, visits, and date-based actions but may require a higher plan. Assess needed actions (send, delay, tag, move, split) and confirm limits per plan.

What is the migration experience like when moving lists and templates?

Migration typically supports CSV imports, API transfers, and third-party connectors. Expect differences in opt-in handling and contact deduplication—some systems enforce stricter list-centric rules while others use tags and segments for flexibility. Plan for a short testing phase to validate deliverability, suppressed contacts, and template rendering after import.

Which platform has stronger reporting and analytics for agency clients?

Both platforms report core metrics (opens, clicks, bounces), but they differ in depth. One offers more real-time dashboards and scheduled reports with device and geography breakdowns. The other simplifies reporting into campaign-level summaries suitable for quick client updates. If you need UTM, social sharing data, and granular subscriber-level insights, choose the vendor with advanced analytics and exportable reports.

Are landing pages and forms included or billed separately?

Some plans include unlimited landing pages and form builders; others limit pages by tier or charge add-ons. Check whether A/B testing, countdown timers, and payment integrations are included. For WordPress sites, verify availability of embeddable forms and theme-compatible options to streamline lead capture.

How do contact limits, segmentation, and engagement scoring compare?

One system uses list-centric management with stricter list limits; the other emphasizes tags, segments, and engagement scoring for dynamic targeting. If your agency runs multi-client accounts or complex segmentation, prefer the platform that supports tags, advanced segments, and behavioral scoring without requiring separate lists for each audience.

What integrations and API support exist for agency tech stacks?

Both platforms maintain app ecosystems and offer APIs. Check for native integrations with CRM, ecommerce platforms, analytics, and form tools you use. Evaluate webhook support, documented APIs for custom work, and available Zapier or Make connectors to automate cross-platform workflows.

What support channels and service levels can agencies expect?

Support tiers vary: basic email support, live chat, and phone support often appear in higher plans. One provider emphasizes 24/7 chat and onboarding resources; the other reserves phone support and dedicated onboarding for premium customers. Review SLA, average response times, and available training materials to match your agency’s service needs.

Are there free trials or free-tier options to test features?

Yes—both vendors commonly offer free trials or limited free plans. Trials let you test editors, automations, and landing pages; free tiers usually limit contacts and some advanced tools. Use a trial to validate deliverability, template rendering, and workflow limits before committing to a paid plan.

How does deliverability compare and what affects inbox placement?

Deliverability depends on sending infrastructure, IP reputation, and list hygiene rather than UI. Both services maintain deliverability tools, but your practices—segmentation, confirmed opt-in, low complaint rates, and proper authentication (SPF, DKIM)—drive performance. Ask support for deliverability best practices and available warm-up or dedicated IP options.

Which option offers better multi-user workflows and client management?

Multi-user features differ: look for role-based access, workspace or sub-account support, and shared asset libraries. Some platforms provide lightweight CRM features and team permissions in standard plans; others require enterprise tiers for advanced client workspaces. Choose the one that fits your agency’s client separation and approval workflows.

Can I run ecommerce campaigns and track revenue attribution?

Both solutions integrate with ecommerce platforms to trigger cart actions and track orders. The key is native ecommerce widgets, revenue tracking in reports, and attribution across funnels. Confirm automatic product feeds, purchase-triggered automations, and whether transaction data flows into analytics dashboards.

What testing and optimization tools are available for campaigns?

A/B testing, subject-line testing, and split-senders are common. Some vendors include multivariate testing and automated optimization in higher tiers. Ensure the platform supports test scheduling, winner selection rules, and clear analytics so you can drive iterative improvements for clients.

How do account limits and overage policies work when a campaign spikes subscribers?

Overage policies differ: some systems bill for excess contacts monthly; others restrict sends or require plan upgrades. Confirm grace thresholds, automatic upgrades, and notification settings so spikes don’t disrupt campaigns or unexpectedly raise costs.

Which platform is a better fit for U.S.-based agencies focused on lead-gen and funnels?

For agencies prioritizing end-to-end funnels—landing pages, forms, and native checkout—the platform with built-in funnel workflows and conversion tracking usually wins. If your focus is high-volume email campaigns with clear reporting and simple campaign builds, the alternative with a focused email editor and segmented lists may be a better match. Match tool strengths to client goals and the typical funnel complexity you manage.

How easy is it to build and deploy landing pages without coding?

Both provide drag-and-drop page builders and form widgets. One platform emphasizes extensive templates and conversion-focused blocks; the other prioritizes lightweight builders for fast launches. If you need advanced styling or custom scripts, verify access to HTML/CSS editing and WordPress integrations.

What are common limits on templates, saved sections, and asset libraries?

Limits vary by tier. Lower plans may cap the number of saved templates or restrict library sharing. Higher tiers typically unlock unlimited saved sections, shared assets, and brand templates. Review template export/import options if you move between accounts or need to standardize client branding.

Do either platform provide built-in live chat or customer-facing chat widgets?

Built-in live chat is rare in core email platforms; some vendors offer integrated chat or recommend third-party chat tools that connect via integrations. If live chat is essential, confirm native widgets or reliable integrations with popular chat apps and CRMs.

How do I choose based on time-to-value for client campaigns?

Time-to-value depends on onboarding, templates, and pre-built automations. If you need rapid, repeatable campaigns, choose the solution with ready-made funnels and template packs matching your niche. If customization and cleaner reporting matter more, prefer the platform with clearer campaign structures even if setup takes slightly longer.