You need clear evidence when choosing a marketing solution for large-scale operations. This introduction shows how GetResponse MAX delivers measurable value with speed, reach, and support you can trust.
Independent analysis backs the claims: Forrester found a 305% ROI and payback in under three months. That kind of outcome matters when you must justify spend and predict impact.
The platform handles up to 5 million sends per hour and averages 99% deliverability, protecting inbox placement for email and multichannel campaigns. You’ll also gain multichannel coverage—email, SMS, web push, and mobile push—to match your audience’s preferences.
Operational friction drops with fast, multilingual support, a 52 NPS, 97% CSAT, and near-instant chat responses. Plus, 170+ integrations and robust APIs help your team centralize data and automate workflows for better performance.
Key Takeaways
- Proven ROI: Forrester cites a 305% return and
- Scale & deliverability: Up to 5 million sends/hour and ~99% inbox placement.
- Multichannel reach: Email, SMS, web push, and mobile push from one platform.
- Operational support: Fast, multilingual service with high satisfaction scores.
- Integration-ready: 170+ integrations and strong API options to automate workflows.
Why Enterprises Choose GetResponse MAX Today
Leaders choose solutions that turn complex marketing plans into live campaigns in days, not months.
Commercial impact in the present: faster time to value
Forrester found a 305% ROI with payback in under three months. That outcome comes from segmentation, personalization, templates, and expert support that speed delivery.
Customers report a 73% reduction in campaign assembly effort. Reusable templates and guided workflows cut manual steps so your team launches faster.
Enterprise-grade email marketing and automation at scale
Enterprise teams pair email marketing with marketing automation to run complex campaigns without extra headcount.
24/7 chat support averages 106 seconds to first response and maintains 97% CSAT, which keeps execution on schedule.
- Faster launches: templated workflows and priority options shorten ramp-up time.
- Scalable orchestration: advanced segmentation and centralized templates preserve brand and compliance.
- Tiered options: MAX2 adds larger webinars and priority support for tighter timelines.
| Capability | Standard | Priority Tier |
|---|---|---|
| Webinar attendees | Up to 500 | Up to 1,000 |
| SMS at scale | Available | Higher throughput |
| Support response | 24/7 chat, ~106s | Priority routing |
getresponse max enterprise features
When your customer list counts millions, predictable sending and tight deliverability controls become non-negotiable. You need clear controls for inbox placement, routing, and reputation when campaigns drive revenue.
High-volume sending and deliverability advantages
Scale with confidence: the platform supports up to 5 million email sends per hour and ~99% deliverability across US/EU mailbox providers.
Dedicated IPs and domain management give you granular control over reputation and inbox placement for mission‑critical communications.
Multichannel orchestration: email, SMS, web push, mobile push
Orchestrate journeys across email, SMS, web push, and mobile push so messages reach users where they respond best.
Centralized automation and routing let you choose channel priority, timing, and fallback rules within a single console.
Advanced segmentation, personalization, and templates
Segmentation and personalization drive measurable lift—Forrester ties these tools to clear ROI by improving relevance and conversion.
Reusable templates and modular assets speed production and keep brand standards intact across global teams.
- Feature-by-feature view: high-volume sending, deliverability controls, and dedicated IP options.
- Unified orchestration: multi-channel journeys with timing, branching, and fallback logic.
- Data-driven targeting: configurable rules, dynamic content, and advanced segmentation for better engagement.
- Operational gains: 170+ integrations and enterprise API limits unify profiles and trigger real-time experiences.
Send at Scale with Enterprise-Class Deliverability
When product drops or flash sales matter, your email pipeline must deliver on schedule.
Up to 5 million emails per hour and 99% deliverability
Scale reliably: the solution can send up to 5 million emails per hour, even during peak windows.
High deliverability matters: a ~99% inbox placement rate, supported by relationships with US and EU mailbox providers, turns small gains into measurable marketing wins.
Dedicated IP, dedicated sending domain, and inbox placement
Protect reputation: dedicated IPs and sending domains give you control over authentication, warming, and list hygiene.
- Warm new IPs and segment by engagement to preserve sender health.
- Throttling and queue management reduce bottlenecks during high‑volume sends.
- Advanced bounce handling, feedback loops, and suppression logic protect long‑term performance.
| Control | Benefit | Operational tie |
|---|---|---|
| Dedicated IP & domain | Improved inbox placement | Warming plan & auth |
| Throttling & queues | Peak window reliability | Send scheduling |
| Deliverability monitoring | Faster issue resolution | 24/7 chat support (~106s) |
| Suppression & feedback | Maintained sender reputation | Automated list hygiene |
AI-Driven Automation and Product Recommendations
AI now stitches customer signals into real-time recommendations that increase relevance and revenue. You get tools that speed copy creation and surface the right SKUs for each contact.
AI email generator and writing assistant for faster campaign creation
The AI email generator and writing assistant help you draft, iterate, and optimize copy quickly. Use templates as a base, then let AI tune subject lines, CTAs, and body text.
AI recommendations to boost conversion and average order value
Product recommendations use preferences, purchase history, and browsing signals to suggest items that lift conversion and AOV.
Dynamic content and rule-based recommendation sliders
Deploy dynamic blocks and sliders (most viewed, bestsellers, similar items) across email and site. Combine this with marketing automation to trigger timely messages—abandoned cart or cross-sell flows—without constant manual updates.
- Speed: AI email tools cut drafting time and reduce revisions.
- Personalization: Rule-based sliders align promotions with inventory and category goals.
- Integration: Align AI feeds to your catalog and tagging strategy for accurate mapping.
Track lift in conversion, AOV, and retention to tie AI outputs to business goals and decide when to expand into transactional recommendations across tiers like Ecommerce and getresponse max.
Deep Ecommerce Features to Maximize Revenue
Ecommerce teams win back lost revenue by automating smart, timed cart reminders and post-purchase journeys. These flows reduce manual work and keep momentum after a shopper signals intent.
Abandoned cart recovery and purchase automation
Automated abandoned cart sequences re-engage shoppers with reminders, incentives, and product recommendations tailored to their behavior.
Purchase automations then deliver upsells and cross-sells at precise moments to lift average order value and long-term sales.
Transactional emails and order confirmations
Transactional emails and clear order confirmations reinforce trust and reduce post-purchase questions.
Embed smart product recommendations and shipment updates to extend value from every transaction.
Unique and synced promo code creator
Create unique, synced promo codes to reward loyalty, move inventory, or reduce churn without manual code management.
Combine ecommerce tracking and segmentation to test incentives—free shipping versus percent-off—and measure which drives higher conversion and repeat sales.
- Recover revenue with automated cart recovery and personalized recommendations.
- Use transactional emails to build trust and promote relevant products.
- Sync unique promo codes across channels to preserve integrity and simplify reporting.
- Map revenue back to automations to prioritize the highest-impact journeys.
Advanced Analytics and Performance Tracking
Actionable dashboards give marketers the power to link clicks and visits to dollar outcomes. You get clear reports that show which channels and messages drive revenue.
Actionable data: revenue tracking and multi-channel reports
Tie results to business goals. Multi-channel reporting shows how email, push, SMS, and on-site journeys contribute to revenue and engagement.
Revenue tracking attributes purchases to journeys and individual messages so you can measure ROI by campaign and channel.
Behavioral insights: clicks, visits, and event-based triggers
Use behavioral data—clicks, visited pages, purchases, and abandoned carts—to build smarter segmentation and refine targeting.
Trigger automation in real time based on events like cart actions or repeat interactions to boost conversion.
- Compare channel contribution to spot saturation and adjust cadence.
- Visualize funnels from first touch to repeat purchase to prioritize high-impact journeys.
- Use cohort analysis and lifecycle scoring to sequence offers for top segments.
| Report Type | Use Case | Key Metric | Primary User |
|---|---|---|---|
| Multi-channel dashboard | Cross-channel ROI analysis | Revenue by channel | Marketing leadership |
| Behavioral report | Segmentation & targeting | Clicks, visited pages | Growth teams |
| Funnel visualization | Conversion optimization | Drop-off rates | Campaign managers |
| Cohort analysis | Retention & LTV | Repeat purchase rate | eCommerce analysts |
Multichannel Engagement: Email, SMS, Push, and Chat
Your audience expects timely, relevant messages on the channels they use every day. Use a coordinated approach so email, SMS, push, and chat work together to move prospects through intent to purchase.
SMS marketing with automation and personalization
Automate SMS journeys to send reminders, confirmations, and targeted offers that complement your email campaigns. MAX plans include 1,000 sms credits; MAX2 raises that to 5,000 credits and adds priority support.
Personalization matters: dynamic fields and behavior triggers make messages timely and relevant. Integrate opt-ins at checkout and capture compliant subscribers at scale.
Unlimited web push notifications in ecommerce plans
Unlimited push notifications are available on Ecommerce plans, so you can re-engage visitors without an email address. Use real-time triggers to send mobile push and web push when users view products or abandon carts.
- Reach beyond the inbox with integrated SMS, push, and chat to raise response rates.
- Orchestrate channel priority and quiet hours to avoid over-messaging.
- Track channel KPIs and blended conversion to measure incremental lift.
Integrations, API, and Enterprise Controls
Strong integrations and secure access make it easier for your teams to sync data and act on signals in real time.
You can connect to 170+ prebuilt integrations including Shopify, WooCommerce, Magento, HubSpot, Zoho, and Stripo. These connectors centralize profiles and events so your website, commerce, and CRM systems share a single source of truth.
Enterprise-grade API limits let you push high-volume data and trigger real-time automations without throttling. MAX2 adds higher API throughput, SSO, unlimited users, dedicated IPs, and priority response for faster scale.
Security, governance, and integration patterns
Implement SSO and role-based permissions to meet corporate IT requirements. Use webhooks and custom objects to map complex business logic and reporting needs.
- Keep profiles synced across tools while preserving consent and audit trails.
- Standardize templates, naming, and segmentation for consistent execution.
- Accelerate rollout with guided onboarding and a dedicated Customer Experience Manager at MAX tiers.
For a deeper look at ecommerce-specific integrations and how they boost marketing outcomes, see this ecommerce integrations review.
Plans, Pricing, and MAX vs. MAX2 Comparison
Plan selection should match volume, security, and the degree of hands-on onboarding you require. This helps you avoid under‑provisioning or paying for unused capacity.
MAX essentials deliver core enterprise value: 1,000 SMS credits, webinars up to 500 attendees, push notifications, phone support, and 10 user seats. These elements suit teams that need robust email marketing and marketing automation without unlimited seats.
MAX2 upgrades and when to choose it
MAX2 adds priority support (chat, email, phone, Slack), dedicated IPs, SSO, enterprise-grade API limits, and webinars up to 1,000 attendees. It also removes user caps for organizations with broad access needs.
Pick MAX2 when security, integration throughput, or white‑glove response SLAs are must-haves. The tier includes strategy consulting and higher API throughput for complex workflows.
Onboarding, migration, and customer success
Both plans include guided onboarding and migration. A dedicated Customer Experience Manager helps you operationalize automations and shorten time-to-value.
- Compare tiers: webinar caps, SMS credits, IP strategy, API throughput, and user seats drive pricing differences.
- Budget tips: account for add-ons like transactional emails and AI recommendations when forecasting costs.
- Stakeholder alignment: use plan contrasts to get IT, security, and marketing ops on the same page.
| Capability | MAX | MAX2 |
|---|---|---|
| SMS credits | 1,000 | Higher credits available |
| Webinar attendees | Up to 500 | Up to 1,000 |
| User seats | 10 | Unlimited |
| Support | Phone & 24/7 chat | Priority support + Slack access |
| Enterprise controls | Standard API and onboarding | Dedicated IP, SSO, enterprise API limits |
Conclusion
A system that centralizes campaigns, pages, and forms reduces handoffs and keeps launches on schedule.
, With Forrester‑backed ROI (305% and payback in under three months), GetResponse MAX ties advanced email marketing and marketing automation to measurable business outcomes.
Use landing pages, the website builder, and forms to boost lead generation. Align email campaigns, SMS, push notifications, and chat so your audience sees timely, relevant messages that drive conversion.
Choose the tier that fits your volume and governance needs and pair pricing with an onboarding plan. Book a demo to validate targets, scope integrations, and map a go‑live that shortens time to value.