GetResponse vs Infusionsoft for Small Business: A Comparison

Which platform will actually move the needle for your marketing—and which is just extra complexity?

You need a clear decision, not a feature list. Email still outperforms social: average open rates sit near 20% and click-throughs around 3.3%, while social visibility and clicks often fall well below 1%.

The stakes matter because automation users report 53% higher conversions and faster revenue growth. That makes the choice of marketing platforms and the right automation tool central to your digital marketing strategy.

One option speeds campaign setup with easy email marketing, landing pages, and webinars plus a simple CRM. The other focuses on deep CRM, advanced sales automation, and built-in e-commerce—but usually needs more training or paid onboarding.

Key Takeaways

  • Email and automation deliver stronger ROI than social channels in most cases.
  • Choose the platform that matches your marketing strategy and available onboarding time.
  • Simpler interfaces speed deployment; robust CRMs improve long-term pipeline control.
  • Consider total cost of ownership, including setup fees and scalability.
  • This guide will align features, value, and growth stage to your goals.

Why this comparison matters for small businesses today

For resource-strapped owners, the platform you pick becomes the backbone of daily marketing operations. Limited headcount and tight budgets mean you often run marketing while you run the business.

That reality makes automation and a unified dashboard more than conveniences—they’re time multipliers. Centralizing lists, landing pages, forms, and workflows reduces subscription overhead and cuts integration friction.

Email still outperforms social in reach and clicks: average opens near 20% and a 3.3% CTR, versus social post click rates closer to 0.07%–0.03%. Choosing the right email marketing stack matters when each campaign must pull its weight.

  • Automation handles follow-ups, segmentation, and scoring so you can scale without extra hires.
  • Friction-reducing features—templates, visual builders, clear analytics—speed campaign launches.
  • But automation is an implementation layer: strategy quality still determines the ultimate value.

Deciding between platforms affects workload, campaign speed, and the ability to test and refine journeys. Pick the tool that lets you deploy welcome series, lead magnets, and sales sequences quickly, without technical roadblocks.

getresponse vs infusionsoft for small business: what each platform actually offers

A detailed comparison of the GetResponse and Infusionsoft platforms, showcasing their key features for small businesses. In the foreground, a sleek laptop displays the user interfaces of both platforms side-by-side, highlighting their contrasting design aesthetics and functionalities. In the middle ground, a trio of smartphones illustrate the mobile capabilities of each tool, with seamless integration and responsive interfaces. The background features a minimalist office setting, with clean lines, natural lighting, and a subtle color palette to convey a professional, productivity-focused atmosphere. The overall scene conveys the depth and breadth of the GetResponse and Infusionsoft ecosystems, making it an ideal visual representation for the comparison article.

Each platform brings a distinct mix of tools that shape how you run campaigns and track revenue. Below are concise snapshots to help you match capabilities to goals.

GetResponse snapshot

GetResponse offers a practical email and marketing toolkit focused on speed.

It includes autoresponders, a drag-and-drop email builder, templates, and A/B testing. The visual automation canvas simplifies journeys so you can launch campaigns without specialist help.

The built-in landing page builder and hosted webinar tools create turnkey funnels. A basic CRM keeps contact context lightweight and easy to manage.

Infusionsoft (Keap) snapshot

Infusionsoft offers a deeper sales CRM and advanced automation stack.

It manages deals, tasks, and complex segmentation. Built-in e-commerce handles catalogs, payments, and upsells tied to workflows.

The campaign builder supports multi-step logic for granular personalization at scale. Integrations let it act as the system of record for growing teams.

CapabilityGetResponseInfusionsoft (Keap)
Email & TemplatesDrag-and-drop editor, templates, A/B testsRobust email tools with CRM-triggered sends
AutomationSimplified visual journeys for quick launchesAdvanced logic for multi-channel workflows
Commerce & CRMBasic CRM, landing page builder, webinar hostFull sales CRM, e‑commerce, order-triggered automations
Best fitFast go-to-market, list growth, eventsRevenue workflows, sales-driven operations
  • Integration: both connect with popular apps; pick the one that fits your stack.
  • Usability trade-off: GetResponse prioritizes ease; Infusionsoft prioritizes power.

Features face‑off: marketing automation, email, and lead capture capabilities

Feature depth and ease of use decide how fast you can turn leads into revenue. This section compares core tools that affect day‑to‑day marketing: email flows, builders, CRM, landing pages, and commerce. When evaluating marketing automation platforms, understanding the intricacies of each tool can significantly impact overall performance. A thorough GetResponse vs Drip comparison reveals strengths and weaknesses that can help businesses choose the right fit for their needs. Ultimately, selecting the right combination of features can streamline workflows and enhance lead conversion strategies. In addition to the features discussed, integration capabilities with other tools can also play a crucial role in maximizing marketing efficiency. A detailed getresponse vs omnisend comparison will shed light on how these platforms integrate with existing systems and ecommerce solutions, enabling businesses to create a seamless workflow. Understanding these aspects can empower marketers to make more informed decisions that boost engagement and drive sales.

Email marketing and templates: usability, segmentation, and testing depth

Get to market quickly with drag‑and‑drop editors and a wide selection of modern templates. Native A/B testing covers subject lines, content, and landing variants to speed optimization.

CRM‑linked sends enable granular audience logic when you need precise targeting tied to contact records.

Marketing automation workflows and personalization

Visual builders favor clarity and fast deployment. They let you map journeys without deep technical know‑how.

Advanced campaign builders support complex branching, multi‑step nurturing, and sales handoffs when personalization must follow revenue rules.

CRM, lead management and scoring

Robust CRM handles pipeline, tasks, and detailed lead scoring tied to behavior and opportunities.

Basic contact management covers tags, simple pipelines, and lightweight scoring for straightforward qualification.

Landing pages, analytics, and commerce tools

Both platforms host landing pages and forms. One emphasizes polished page templates and visual A/B testing. The other bundles e‑commerce and post‑purchase automations.

CapabilityEase / Templates / TestingCRM / Automation / Commerce
Email & TemplatesExtensive templates, native testingCRM‑driven sends, fewer built‑in templates
Automation BuilderVisual, fast to deployCampaign logic for complex sales paths
Landing Pages & AnalyticsPolished designs, A/B toolsHosted pages, deeper sales reporting

Integration options are strong on both platforms, and webinars are included on one side while the other relies on third‑party webinar tools. Choose based on the features you need today and the automation you plan to scale toward.

Usability and learning curve: how fast can you get value?

A vibrant, dynamic scene depicting the power of marketing automation. In the foreground, a modern, sleek laptop displaying a user-friendly interface with intuitive automation tools. Floating above, an array of data visualizations and metrics, illuminating the real-time insights and analytics that drive effective campaigns. In the middle ground, a team of marketing professionals collaborating, their faces aglow with the sense of empowerment and efficiency that marketing automation brings. The background, a minimalist workspace bathed in warm, focused lighting, conveying a sense of focus, productivity, and the seamless integration of technology into the marketing workflow. An atmosphere of innovation, collaboration, and data-driven decision-making permeates the scene.

Onboarding speed and daily usability decide how quickly you see real marketing returns. Choose a platform and software that matches your team’s time and goals to capture value fast.

Onboarding realities: quick start versus structured setup

Guided wizards and step‑by‑step flows let you launch lists, email, landing pages, and automations in days. That path suits lean teams who need campaigns live this week. These tools are especially beneficial for businesses in sectors like home design and decor ideas, where timely engagement can make all the difference. By rapidly deploying marketing assets, teams can showcase their latest offerings and resonate with clients seeking inspiration. This agility ensures that they stay ahead in a competitive landscape, capturing attention before trends shift.

By contrast, structured setup pays off when you model multi-stage pipelines and custom fields. Some businesses invest in implementation help to map CRM objects and complex sequences.

User interface and daily workflow

A cleaner UI shortens the path from idea to campaign. Simpler menus reduce clicks and speed repeatable tasks.

Richer, layered interfaces reward power users. They expose tools for granular sales and marketing control but take longer to master.

Support, training, and community

  • 24/7 live chat plus knowledge bases help lean teams self-start.
  • Phone support, dedicated account options, and active user groups help when workflows grow complex.
  • Documenting workflows and naming conventions sustains clarity as campaigns scale.

Pricing, plans, and ROI: what you’ll pay per month and what you’ll get back

Start by sizing monthly spend against the business outcomes you need—subscription price is only half the story. Account for setup, webinars, and e‑commerce features when you model payback.

GetResponse plans and value: from entry-level to scalable automation

Entry tiers keep fixed costs low. The Basic plan starts near $15 per month and unlocks core email marketing and landing pages.

Plus (about $49 per month) adds marketing automation, funnels, and webinars up to 100 attendees. Professional (around $99 per month) expands automation, webinars to 300, and paid webinar features. A Max option uses custom pricing. A 30‑day trial is available.

Infusionsoft pricing, contracts, and Kickstart fees: total cost of ownership

Headline prices start higher: Grow near $79 per month, Pro about $149 per month, and the full Infusionsoft option from roughly $199 per month. Many plans require annual commitments.

One-time Kickstart fees typically range $999–$2,999. These fees and longer onboarding mean you must model implementation cost into monthly equivalents when comparing platforms.

ROI by business stage: lean teams vs. sales-driven teams

Lean teams usually see faster payback with lower subscription costs and bundled tools. Fewer integrations mean quicker campaign launches and quicker conversion lifts.

Sales-driven teams may justify higher spend if the software consolidates CRM, catalogs, and post‑purchase automations that improve sales efficiency and lifetime value.

  • Per month trade-off: lower monthly fees vs. higher setup and training costs.
  • Plan includes: assess webinars, automation limits, and landing pages before you decide.
  • Hidden costs: integrations, custom fields, and support retainers can change ROI materially.
PlanStarting price (per month)Key inclusions
Basic / Grow$15 / $79Email marketing, landing pages
Plus / Pro$49 / $149Automation, webinars, funnels
Professional / Infusionsoft$99 / $199Unlimited automation, e‑commerce, CRM

Practical tip: map features to a 90‑day conversion goal. Automating marketing with the right automation platform and automation tools should shorten payback and raise conversion rates.

Which platform fits your marketing strategy and stack?

Your choice should match whether speed or sales depth matters most to your marketing strategy. Pick a tool that reflects how you run campaigns today and where you expect to scale.

Choose GetResponse if you prioritize speed, ease, webinars, and landing pages

Use this platform when your marketing strategy centers on list growth, content, and events. Built‑in webinar hosting and a landing page builder with polished design templates make education-led funnels simple to run.

Testing and iteration are fast thanks to ready templates and visual editors. If your team needs fewer tools and rapid execution, this is a strong solution.

Choose Infusionsoft if you need deep CRM, sales automation, and e‑commerce

Choose this solution when complex pipelines and order data drive your follow‑ups. Robust contact records, multi‑stage deal management, and native e‑commerce cut integration friction and improve lead-to-order automation.

Teams with defined processes and staff to configure automation tools gain long‑term leverage here. Both platforms integrate widely; align the choice to your rollout tempo and management needs.

  • Quick deployment: landing pages, webinar funnels, and email templates live fast.
  • Longer setup: deep CRM, pipelines, and checkout automation pay off over time.

Conclusion

Choose the tool that removes more friction from your highest-value campaigns. If you need fast wins in digital marketing, one platform streamlines email marketing, landing pages, templates, testing, and webinars with lower per month fees and a trial to boot.

When sales processes drive revenue, the alternative offers a deeper sales CRM and advanced automation tied to orders — at higher starting prices and often a Kickstart setup.

Across both platforms, automating marketing improves conversions. Map your core marketing efforts — welcome series, lead magnets, webinar funnels, and post-purchase flows — and pick the platform whose features shave the most time off launch and scale.

FAQ

Which platform is faster to set up for email campaigns and landing pages?

The platform that emphasizes rapid deployment and built-in landing page templates typically wins on setup speed. It provides ready-made templates, a drag-and-drop page builder, and one-click webinar creation so you can start sending campaigns within hours rather than days.

Which option offers a deeper CRM and sales automation for managing leads and pipeline?

If you prioritize a native CRM with pipeline management, contact scoring, and complex sales automation, choose the solution designed around sales workflows. It includes features like deal stages, task automation, and payment integrations to support revenue-focused teams.

How do the two platforms compare on marketing automation sophistication?

One platform focuses on simplified visual workflows that are easy to build and iterate, while the other supports multi-step, conditional logic and advanced personalization for long sales cycles. Your choice depends on whether you value speed and ease or granular control and complexity.

Are landing page builders and A/B testing available on both platforms?

Both provide landing page builders, templates, and analytics, but the level of design flexibility and native A/B testing can differ. One emphasizes quick templates and conversion-focused blocks; the other integrates pages tightly with CRM records and lead scoring.

Which platform includes webinar hosting and integrated lead capture?

If webinars are a core channel, select the solution that bundles webinar tools with registration pages, reminders, and follow-up sequences. This reduces reliance on third-party webinar software and streamlines lead capture and nurture.

How does email deliverability, templates, and testing compare?

Deliverability hinges on sender reputation and platform sending infrastructure. Both offer template libraries, segmentation, and A/B subject line or content testing, but one tends to prioritize simple template editing and campaign templates for quick launches.

What about integrations with e-commerce, payment processors, and third‑party tools?

Look for the platform with native e-commerce modules and deep integrations if you sell products or subscriptions. The sales-focused platform often includes payment links and order management, while the marketing-first tool relies more on connectors and app marketplace options.

Which has a gentler learning curve for teams without dedicated technical resources?

The platform built for marketers emphasizes intuitive UI, guided templates, and extensive onboarding resources. It typically requires less setup time and fewer professional services than the sales-centric alternative.

How do pricing, monthly plans, and total cost compare?

Entry-level plans from both vendors cover core email and landing page needs, but the sales automation package often raises monthly costs due to built-in CRM and onboarding fees. Calculate total cost of ownership, including seats, Kickstart or setup fees, and necessary add-ons.

Is lead scoring available and easy to configure?

Lead scoring is usually more advanced in the sales-first solution, with configurable rules based on behavior, tags, and CRM fields. The marketing-oriented option offers simpler scoring tied to engagement and conversions for quicker lead qualification.

Which platform provides better support, training, and community resources?

Both invest in documentation, webinars, and live chat. The vendor focused on complex workflows often supplements those with dedicated onboarding, paid Kickstart services, and consultant networks; the marketing-focused tool emphasizes self-serve tutorials and fast chat support.

Can either solution handle both marketing automation and sales CRM effectively?

One is designed as an all-in-one marketing platform with strong automation and webinar features; the other is built around CRM and sales automation with marketing capabilities layered in. Choose based on whether marketing or sales automation is primary.

How should I evaluate ROI by business stage and growth goals?

For lean startups and solopreneurs, prioritize low friction, bundled features like landing pages and webinar hosting to lower monthly costs. Growth-stage teams that need pipeline automation and sales reporting should account for higher initial investment but stronger lifetime value tracking.

Which offers better templates and design assets for email and pages?

The marketing-centric platform provides larger template libraries and conversion-focused blocks aimed at quick design. The sales-centric option offers templates tied to CRM flows and transactional messages to support complex customer journeys.

Are there limits on contacts, sending, and landing pages per month?

Both platforms tier limits by plan: contact counts, monthly sends, landing page volume, and webinar attendees increase with higher plans. Review plan specifics to avoid overage charges and ensure the chosen tier matches your lead volume and campaign cadence.

How important are integrations and API access when choosing?

If you rely on third-party CRMs, payment gateways, or analytics, choose the platform with a robust app marketplace and open API. Native integrations reduce setup time and improve data sync for lead scoring, commerce, and reporting.

Which solution is better for automating repeatable marketing campaigns and lead nurture?

For predictable, repeatable nurture flows—welcome sequences, webinar follow-ups, and cart recovery—the marketing-first platform streamlines automation creation. For cross-channel sales sequences tied to revenue goals, the CRM-focused tool offers deeper automation branching.

Do either platform include live chat or in-app messaging?

Some tiers include live chat or conversational tools to capture website leads and route them to sales. If real-time chat matters, confirm it’s included in your target plan or available as an add-on.

What testing and analytics are available to measure campaign performance?

Expect standard metrics—open, click, conversion rates—and landing page analytics on both. Advanced platforms add multi-touch attribution, revenue reporting, and split testing for pages and emails to optimize campaigns and measure ROI.

How do I decide which platform aligns with my marketing strategy and tech stack?

Map your primary goals—lead gen speed, webinar-driven funnels, or sales pipeline automation—then match features: fast templates and webinar tools for marketing speed; CRM, lead scoring, and e-commerce for sales-driven growth. Pilot the platform with a trial and measure time-to-value against your KPIs.