Curious which hub you’ll call when you need support or contracts? For marketers and tech buyers, that clarity matters.
GetResponse is a privately held company with its global headquarters in Gdansk, Poland. The team also maintains a U.S. office at 1011 Centre Road, Suite 322, Wilmington, DE, and an APAC hub in Kuala Lumpur at Level 23, Menara Maxis, KLCC.
Founded in 1998 and led by founder and CEO Simon Grabowski, the firm grew without external VC funding. That history shapes a product-first culture focused on steady development of its email marketing and automation platform.
About 476 employees worldwide support regional sales, support, and technology efforts so your businesses can run campaigns with less friction. The Wilmington address and active U.S. entity simplify procurement and legal checks for American buyers.
Key Takeaways
- HQ in Gdansk, Poland, with U.S. and APAC regional offices to cover time zones.
- Privately held and bootstrapped since 1998 under Simon Grabowski.
- Active U.S. entity and Wilmington address aid procurement and contracts.
- ~476 employees focus on reliable marketing technology and platform stability.
- Regional hubs speed support and local market alignment for your campaigns.
Get a quick answer: our headquarters and global offices at a glance
Quick facts on the company’s headquarters and international offices to inform your vendor report.
HQ: Gdańsk, Poland — the command center for product strategy, engineering leadership, and global operations that influence your tech stack evaluation.
North America: Wilmington, DE — 1011 Centre Road, Suite 322, Wilmington, DE 19805 (GETRESPONSE INC., active). This local address simplifies contracts, billing, and procurement checks for U.S. companies.
APAC: Kuala Lumpur — Level 23, Menara Maxis, KLCC, 50088 Kuala Lumpur, Malaysia. Regional coverage helps coordinate campaigns and service levels nearer your markets.
- Corporate profile: Founded in 1998 and privately held with no external funding, offering continuity for long-term email and marketing automation plans.
- Product suite: An all-in-one software suite with email, marketing automation, landing pages, funnels, webinars, website builder, and e-commerce tools to cut vendor bloat.
- Practical insight: Use this snapshot to shortlist quickly, collect stakeholder insights, and compare competitors in your RFP or internal report GetResponse.
Where is GetResponse based?
Short answer for the present date:
Leadership and engineering coordinate from Gdańsk, Poland, while regional teams in Wilmington and Kuala Lumpur provide local coverage.
Why this matters: the company keeps an active U.S. legal entity at 1011 Centre Road, Suite 322, Wilmington, DE 19805 (GETRESPONSE INC.). That address helps you finalize contracts, billing, and compliance checks quickly.
The APAC office at Level 23, Menara Maxis, KLCC, 50088 Kuala Lumpur, supports sales and support during regional business hours. Public social profiles such as LinkedIn reflect the Gdańsk HQ and offer current signals on team size and roles you can verify during due diligence.
- Short answer: HQ in Gdańsk plus Wilmington (U.S.) and Kuala Lumpur (APAC).
- U.S. entity simplifies vendor onboarding and jurisdictional clarity.
- Regional hubs ensure cross‑timezone support for email and lifecycle programs.
| Region | City | Address | Primary role |
|---|---|---|---|
| Headquarters | Gdańsk, Poland | Gdańsk | Product strategy, engineering, ops |
| North America | Wilmington, DE, USA | 1011 Centre Road, Suite 322 | Legal entity, contracts, billing |
| APAC | Kuala Lumpur, Malaysia | Level 23, Menara Maxis, KLCC | Regional sales and support |
| Online signals | Public profiles | Team size, roles, updates |
As a marketing platform used worldwide, this operational footprint is designed to help businesses deploy reliable email marketing and manage data flows while keeping escalation paths clear.
Global headquarters: Gdańsk, Poland
Gdańsk functions as the strategic nerve center for product and engineering work.
The HQ directs product vision and turns market feedback into a clear roadmap you can plan around.
Engineering leadership at Gdańsk focuses on platform reliability, scalability, and security. That attention keeps high-volume campaigns running smoothly.
Centralized release management and quality assurance mean new automation features and tools arrive with predictable timelines and minimal disruption.
Role of the HQ in product, engineering, and operations
- Cross-functional teams at HQ—product, engineering, design, operations—accelerate iteration on high-impact features.
- Standards for support, training, and documentation are harmonized to deliver consistent customer experiences.
- With roughly 476 employees collaborating globally, technical decisions align with market realities for faster value delivery.
| Function | Primary focus | Benefit to you |
|---|---|---|
| Product strategy | Roadmap prioritization | Predictable feature planning |
| Engineering | Reliability, scalability, security | Stable campaigns at scale |
| Operations | Release management, QA | Smoother adoption of automation |
United States presence: Wilmington, Delaware
A dedicated U.S. office in Wilmington gives North American teams a clear legal and commercial foothold.
The Wilmington office at 1011 Centre Road, Suite 322, Wilmington, DE 19805 provides a domestic address for contracts, invoicing, and vendor systems that require a U.S. record. Operating under the active legal entity GETRESPONSE INC. simplifies procurement checks, W-9 requests, and vendor onboarding.
Why Wilmington matters for North American customers
A local presence supports North American sales engagement and account management. That can shorten approval cycles when your businesses need quick escalations or faster billing alignment.
Wilmington’s corporate infrastructure and jurisdictional clarity help compliance workflows and make legal reviews easier when you compare competitors during RFPs.
Practical details and contact conventions
- The commonly used email format is first.lastname@getresponse.com for account teams and customer success contacts.
- This U.S. setup supports typical U.S. billing expectations, holiday schedules, and service windows for enterprise clients.
- Although the company remains privately held without external VC funding, the Wilmington office ensures continuity of commercial engagement across the United States and Canada.
| Office | Role | Benefit |
|---|---|---|
| Wilmington, DE | Legal entity, sales, billing | Faster procurement and local contracts |
| U.S. contacts | Account management, support | Shorter response times for North America |
| Email convention | first.lastname@getresponse.com | Simplified outreach to teams |
APAC hub: Kuala Lumpur, Malaysia
The APAC hub at Level 23, Menara Maxis in KLCC supports regional growth with localized service and faster time-to-value.
Office address: Level 23, Menara Maxis, KLCC, 50088 Kuala Lumpur, Malaysia.
Serving the rapidly growing APAC market with localized solutions
The Kuala Lumpur team supports companies across Southeast Asia, ANZ, and nearby markets with responsive account management and support.
Local presence improves go-to-market agility where timing and language coverage affect campaign outcomes. Regional staff share marketing and marketing automation playbooks that reflect seasonality and channel preferences.
- Email deliverability and sender reputation strategies are tuned for APAC ISPs and regulations to boost inbox placement.
- The office enables localized solution packaging, pricing alignment, and SLAs suited to SMBs and mid-market organizations.
- By providing suite-focused guidance, APAC teams help consolidate tools and lower operational overhead for lean growth teams.
- Enablement sessions, webinars, and workshops run from KL accelerate practical adoption of platform tools.
| Function | Benefit | Coverage |
|---|---|---|
| Account management | Faster regional response | Southeast Asia, ANZ |
| Deliverability & compliance | Improved inbox placement | APAC ISPs & regs |
| Local packaging | Aligned pricing & SLAs | SMB & mid‑market |
Why this matters for you: proximity to customers and partners in KLCC shortens implementation timelines and gives your teams playbooks and tools tuned for regional channels.
Company snapshot: founded in 1998 and privately held
Founded 1998, the company has spent decades refining its product rather than chasing fast growth through outside capital.
Bootstrapped leadership kept the business privately held. That choice reduces the influence of external funding on priorities.
There are no public funding rounds reported. This alignment encourages slow, steady gains and product decisions tied to customer value.
Today the platform lists roughly 476 employees worldwide. That scale blends engineering depth with customer-facing teams you can reach quickly.
- Long tenure across years lowers vendor risk versus younger, VC-backed competitors.
- Founder-led governance often translates into faster, focused product updates.
- Independence from funding pressures supports predictable roadmaps for your multi-year plans.
| Attribute | Why it matters | Benefit for you |
|---|---|---|
| Founded | 1998 | Product maturity and institutional knowledge |
| Ownership | Privately held, bootstrapped | Customer-driven roadmap, less investor churn |
| Funding rounds | None reported | Aligned incentives, stable strategy |
| Workforce | ~476 employees | Operational scale with responsive support |
What GetResponse offers: email marketing and marketing automation suite
You get a consolidated marketing product that covers campaign creation, delivery, and revenue tracking.
The core value: an all-in-one marketing suite that includes email marketing, marketing automation, landing pages, website builder, conversion funnels, live chat, webinars, and e-commerce integrations.
The suite features templates, sign-up forms, and segmentation tools that speed list growth and personalization.
- As email marketing software, it emphasizes deliverability, testing, and analytics for steady improvement.
- Automation workflows power lifecycle programs like welcome series, post-purchase flows, and reactivation.
- Content monetization tools let creators sell courses and subscriptions directly inside the marketing platform.
- Integrated tools reduce handoffs and keep data consistent across your marketing stack.
| Capability | What it does | Benefit |
|---|---|---|
| Templates, testing, analytics | Better engagement and ROI | |
| Automation | Workflow builder for lifecycle journeys | Reduced manual work, consistent messaging |
| Conversion tools | Landing pages, funnels, forms | Faster list growth and higher conversions |
| Commerce & monetization | E‑commerce integrations, course sales | Clear revenue attribution and new income streams |
In short: this marketing solution gives your team the tools to launch, measure, and scale campaigns without stitching multiple vendors together.
Leadership you can trust
A compact leadership team blends founder vision with senior specialists in marketing, product, and engineering.
Executive team
- Simon Grabowski — Founder & CEO
- Aleksandra Korczynska-Kuczkowska — CMO
- Daniel Brzeziński — VP, Head of Product & Growth
- Maciej Ossowski — Director of Engineering
The executive team combines founder leadership with seasoned marketing and engineering heads. This alignment helps turn strategy into reliable execution for your stakeholders.
Approximately 476 employees operate globally, giving the company scale without losing agility. The U.S. entity typically reports a smaller local headcount, which may affect on-the-ground resourcing for stateside projects.
Public social profiles like LinkedIn validate roles and team distribution. Use those signals when you compile a report GetResponse or prepare procurement checks.
| Role | Owner | Why it matters |
|---|---|---|
| Product & Growth | Daniel Brzeziński | Disciplined roadmap and measurable releases |
| Engineering | Maciej Ossowski | Platform stability and delivery cadence |
| Marketing | Aleksandra Korczynska-Kuczkowska | Go-to-market alignment and community programs |
- Contact: common email format is first.lastname@getresponse.com for demos and procurement.
- Continuity: years of stable leadership reduce surprises during onboarding.
- For your evaluation: this leadership profile signals clear accountability across product, growth, and customer outcomes.
Growth signals, awards, and recent news
Recent recognition and feature rollouts show momentum across awards, AI tools, and commerce features.
Recognition: The company earned spots in G2’s 2024 Best Software Awards and won the 2024 MarTech Breakthrough Award for Email Marketing Innovation. These third‑party wins offer quick validation you can cite in internal memos.
Product momentum: Recent launches email include the AI Email Generator (Jul 18, 2023) and an AI email assistant (Mar 13, 2024). The platform also added transactional emails for e‑commerce (Dec 1, 2023) and enhanced ecommerce automation (May 12, 2022). These updates speed content creation and reduce manual work in automation.
Strategic moves
The acquisition of Recostream (Dec 14, 2022) boosted recommendation technology, and a relaunched affiliate program (Mar 6, 2025) expanded partner economics. Together they show a tech stack that blends AI, personalization, and practical commerce pages.
- Use these launches email and getresponse integrates milestones as data points when you benchmark top competitors.
- These signals give you insights on product cadence versus competitors and top competitors in the category.
| Area | Impact | When |
|---|---|---|
| Awards | Third‑party validation | 2024 |
| AI tools | Faster campaign creation | 2023–2024 |
| Acquisition | On‑site recommendations | Dec 2022 |
How our locations support U.S. businesses
A domestic address and global coverage give you practical, compliance-friendly benefits when evaluating vendors.
Local address and entity for trust, billing, and compliance
1011 Centre Road, Suite 322, Wilmington, DE 19805 and the active legal entity GETRESPONSE INC. let your finance and legal teams close vendor checks faster.
This setup reduces delays for contracts, invoices, and security questionnaires. Companies that need quick approvals can reference a U.S. presence during procurement and audits.
Seamless platform experience across time zones
With HQ in Gdańsk and an APAC hub in Kuala Lumpur, you get continuous coverage for product updates and support windows.
The combined footprint supports email marketing, webinars, funnels, landing pages, and ecommerce workflows without adding tool complexity.
- The Wilmington address streamlines vendor onboarding and billing for U.S. teams.
- Regional coverage helps your internal SLAs during launches and seasonal campaigns.
- The email marketing solution centralizes campaign orchestration and reporting for predictable reviews.
- Coordinated support protects pipeline and post‑purchase sales motions when timelines are tight.
- Built‑in landing and pages capabilities speed campaign launch and reduce tool overhead.
| Benefit | How it helps | Result |
|---|---|---|
| Domestic entity | Faster contracts & compliance | Shorter procurement cycles |
| Regional hubs | 24/7 coverage across time zones | Reduced escalation times |
| All‑in‑one suite | Landing, pages, funnels, and email | Lower tool costs, faster launches |
Conclusion
A compact review ties HQ, regional hubs, recent AI launches, and commercial readiness to practical buying signals.
For you, the key takeaway is simple: this company combines long tenure (founded 1998) with steady product momentum. GetResponse remains privately held and shows awards and launches that matter to marketing teams.
The marketing software and suite consolidate email, automation, landing and landing pages into a single solution. That reduces vendor sprawl and speeds campaign setup for sales and ops.
Benchmarking top competitors should include AI Email Generator, the AI email assistant, transactional capabilities, and the Recostream acquisition. Use these insights, funding rounds history (none external), and procurement signals to finalize vendor approvals for your businesses.