What is GetResponse Used For? Features and Benefits for Marketers

Can a single marketing system really replace a stack of separate tools—and still lift ROI? That question matters when you manage email lists, funnels, and website leads under tight budgets.

GetResponse began in 1999 and now serves hundreds of thousands of customers worldwide. It combines email editors, automation workflows, landing pages, webinars, live chat, and analytics into one platform. In addition to its robust features, GetResponse has consistently evolved to meet the changing needs of marketers and businesses. Users can benefit from various pricing plans tailored to different business sizes, and those interested in understanding more about the company’s structure can explore getresponse ownership details for insights into its leadership and operational strategy. This comprehensive approach ensures that clients can utilize a single platform for their diverse marketing needs. This comprehensive approach allows businesses to streamline their marketing efforts and enhance customer engagement effectively. For those considering alternatives, the advantages of switching from GetResponse benefits not only include access to different tools and features but also the opportunity to tailor marketing strategies to better fit specific business needs. Ultimately, this flexibility can lead to improved campaign performance and customer satisfaction.

You’ll see how practical features speed execution: drag-and-drop editors, template libraries, A/B testing, and AI generators that shrink time-to-launch. The suite helps you design campaigns, capture subscribers on your website, and measure deliverability and conversions.

If you run a small business, an ecommerce store, or a marketing team, this overview maps which plan unlocks automation, webinars, or ecommerce functions. Read on to learn where this marketing platform fits your stack and when it makes sense to centralize campaigns and analytics.

Key Takeaways

  • The suite centralizes email and campaign workflows to save time.
  • Drag-and-drop editors and templates speed campaign creation.
  • Automation, webinars, and AI tools reduce launch time.
  • Pricing scales by contacts and plan features; annual discounts exist.
  • Best for ROI-focused teams wanting centralized analytics and lead capture.

GetResponse review at a glance: why this email marketing platform matters today

At a glance, this email marketing platform unifies core campaign functions so you can build, test, and scale without tool overload. It pairs drag-and-drop editors with pro automations, landing pages, webinars, ads creation, and live chat.

Reviewers note more than 100 integrations and strong multilingual support that helps teams connect CRM, stores, and analytics. New users get a 30-day trial of premium features, then can move to a limited free plan that supports up to 500 contacts and 2,500 newsletters per month.

Contact management includes tagging, scoring, and consent fields to segment subscribers and stay compliant. Built-in reporting shows delivery, open, click, and conversion metrics so you can optimize campaigns fast.

Why it matters:

  • It reduces tech friction by centralizing email, landing pages, funnels, and ads.
  • AI generators speed setup of emails and pages when you need to move quickly.
  • The tiered plans scale into deeper automations and ecommerce tracking as you grow.

Consider a trial this month to validate fit with your content cadence and subscriber goals and to see if the tools and reporting match your workflow.

What is GetResponse?

From a simple autoresponder to a full campaign suite, this tool now supports global teams. Founded in 1999 by Simon Grabowski in Gdańsk, it serves roughly 350,000–400,000 customers across 183+ countries and offers interfaces in up to 27 languages.

From 1999 to today: mission, scale, and who uses it

The company’s mission centers on making powerful marketing accessible. It offers intuitive builders, ready templates, and guided funnels that cut setup time.

Typical users include solopreneurs, small and mid-size businesses, ecommerce stores, creators, and larger teams that prefer an integrated set of tools instead of stitching multiple platforms together.

Core use cases: lead generation, nurturing, and sales

  • Lead generation: forms, landing pages, and webinars capture prospects on your website.
  • Lead nurturing: timed email sequences, segmentation, and automation personalize journeys using subscriber data.
  • Sales: funnels and ecommerce triggers help convert interest into measurable revenue.

As features evolved, the suite reduced data silos and made it easier for teams to scale from simple newsletters to complex customer journeys.

How GetResponse works for marketing campaigns

A unified set of editors lets you move from idea to live campaign in minutes. The platform pairs visual builders with guided flows so you can design, test, and launch without coding.

Drag-and-drop builders and templates that speed up execution

Use the drag-and-drop builder to create branded email layouts, landing pages, and a simple website in one place. A large template library speeds production and keeps design consistent.

Save reusable blocks and drop them into new campaigns to keep messages on-brand and cut review cycles.

From signup to sale: forms, emails, landing pages, and funnels

The Conversion Funnel walks you through forms, confirmation pages, nurturing emails, and sales steps. Integrate Google, Facebook, and Instagram ads to push traffic straight into signup flows.

Sync your ecommerce platform to record purchases and trigger automation rules that move contacts toward sales. Use UTM tags and Google Analytics to track each campaign from first click to conversion.

  • Quickly build on-brand emails and landing pages with visual editors.
  • Capture leads with forms and popups, then nurture with behavior-based automation.
  • Measure and iterate: small layout or CTA tweaks can lift conversions.

What is GetResponse used for?

This platform combines core campaign functions so teams can collect leads, nurture prospects, and close sales from one dashboard. It gives you an integrated set of tools to run email campaigns, build pages, and automate follow-ups without extra vendors.

Email marketing and autoresponders

Send newsletters and timed autoresponders that deliver lead magnets and welcome sequences automatically. Use templates and segmentation to keep messages relevant and measurable.

Marketing automation and customer journeys

Set triggers based on signups, clicks, or purchases. Branching workflows handle re-engagement, cart recovery, and post-purchase upsells to shorten sales cycles.

Landing pages, websites, and funnels that convert

Launch landing pages and a lightweight website to capture traffic. Stitch pages into guided funnels that move prospects toward a sale with clear CTAs and tracking.

Webinars, live chat, and ads for omnichannel reach

Host webinars to educate leads, add live chat on pages to reduce drop-off, and manage paid ads to drive qualified visitors into forms and campaigns.

  • Unified reporting reduces integration overhead and gives a single view of emails, pages, and events.
  • For ecommerce, automate abandoned cart and product recommendation emails tied to purchase data.

Email editor and templates: create on-brand emails fast

The editor pairs simple drag-and-drop layout controls with media integrations that speed production. You can assemble a polished email without coding and keep iterations tight.

Template library, design controls, and media integrations

Choose from hundreds of templates organized by goal — welcome, educate, sell — and tailor fonts, colors, and spacing to match brand standards.

The visual builder supports image blocks, buttons, product rows, video placeholders, and custom HTML. Pull motion and editorial images directly from Giphy and Shutterstock to skip separate uploads.

Save reusable headers, footers, and product blocks to speed recurring production. Some users note global style controls feel limited, but the editor still offers strong usability for most teams.

Personalization, A/B testing, and click tracking

Personalize subject lines and body content with contact fields and dynamic blocks that react to tags or behavior. Run A/B tests on subject lines, content, or CTAs to learn what moves subscribers.

Turn on click tracking and add Google Analytics UTM tags to trace which sections drive site conversions. Use preview and spam-check tools, then schedule sends to optimize delivery windows using your campaign data.

  • Design fast: drag-and-drop builder and hundreds of email templates.
  • Integrate visuals: Giphy and Shutterstock inside the editor.
  • Measure and iterate: personalization, A/B testing, click tracking, and UTM tagging.

Marketing automation: triggers, conditions, and branching

Visual workflows let you route contacts based on behavior, not guesswork. Use a drag-and-drop canvas to map journeys that listen for clicks, visits, or purchases and react in real time.

Start fast with prebuilt templates that cover welcome series, re-engagement, and sales flows. These templates cut setup time and provide proven paths you can tweak.

Prebuilt workflows for welcomes, re-engagement, and sales

Choose a template, then add triggers, conditions, and actions. Triggers include list joins, opens, clicks, page visits, and completed purchases. Conditions check tags, scores, or field values. Actions send messages, wait, or update fields.

Ecommerce-ready: abandoned cart and product recommendations

Ecommerce automations recover lost revenue with abandoned cart series and boost AOV with AI product recommendations on higher tiers. Score contacts by behavior to prioritize sales follow-up.

  • Branch logic sends different emails to clickers vs. non-clickers.
  • Update tags and fields in real time so campaigns use fresh data.
  • Use time windows to avoid off-hour sends and stage multi-step offers.
Use CaseTriggerCommon Actions
Welcome seriesList joinSend email, wait, tag
Re-engagementInactivitySend sequence, score, remove
Abandoned cartCart leftSend email, recommend products, recover sale

Landing pages and conversion funnels

Launch targeted landing pages in minutes using an AI generator that gives you tailored layouts and tested copy blocks. Pick from nearly 100 mobile-responsive templates, or let the AI produce a custom draft you can tweak in the visual builder.

Run A/B tests on headlines, hero imagery, and form fields to learn what moves visitors. You can publish pages on your domain, map UTMs, and tie results back to email performance and sales metrics.

The guided funnel builder strings lead magnet pages, confirmation steps, and sales pages into one flow. Add automated follow-up emails so new contacts enter a timed nurturing path without extra setup.

Drop a live chat widget onto pages to answer objections and keep prospects on your website. Duplicate high-performing pages for launches or create event registration pages with reminders and replay access.

Result: a cohesive set of pages and funnels that shortens time-to-conversion and cuts developer bottlenecks while keeping your marketing tests fast and measurable.

Contact and list management for smarter segmentation

A well-organized contact list management system, featuring a sleek and intuitive interface. The foreground showcases a modern desktop computer with a contact list open, highlighting efficient organization and segmentation. The middle ground depicts various contact details, including names, phone numbers, and email addresses, with seamless integration and customization options. The background subtly hints at a professional work environment, with minimalist decor and soft, balanced lighting to convey a sense of productivity and efficiency. The overall mood is one of streamlined organization, empowering users to manage their contacts with ease and precision.

Smart contact management turns raw subscriber records into actionable segments that boost conversion.

Use tags, scores, and custom fields to map intent, purchase history, and webinar activity at the contact level. This keeps your email and marketing sends tightly relevant to each person.

Consent fields and audit-ready records help you meet GDPR expectations while keeping forms simple. Progressive profiling lets you collect extra data over time without hurting conversion rates.

Practical tactics:

  • Build dynamic segments that update automatically when conditions match.
  • Score leads to flag MQLs and trigger automation or sales handoffs.
  • Run hygiene rules to remove duplicates and suppressed addresses to protect deliverability.
FeatureBenefitBest use
Tags & custom fieldsPrecision targetingBehavioral and demographic segments
Lead scoringPrioritize outreachIdentify MQLs and trigger automation
Consent & audit logsCompliance and trustGDPR records and consent management
Hygiene & suppressionBetter deliverabilityRemove bounces and blocklists

Forms and popups to grow your subscribers

Forms and popups help you catch attention at the exact moment a visitor intends to act. The platform includes a visual editor that puts you in control of fields, copy, images, and CTAs without code.

Create branded forms and popups from templates, then embed them on landing pages or your site. Choose triggers like exit-intent, time on page, or scroll depth to reduce friction and lift conversions.

Track performance with built-in analytics for views, submissions, and conversion rates. Tag contacts on submit to route new leads into targeted email journeys or webinar sequences instantly.

  • Create on-brand forms with the drag-and-drop builder and reusable templates.
  • Connect submissions to gated content or webinars and deliver assets via automated email.
  • Use double opt-in and reCAPTCHA to keep your list clean and protect deliverability.

Optimize by testing placement, headlines, and incentives. Shorten fields to lower friction. Standardize styling so forms feel native across pages and speed reuse.

CapabilityHow it helpsWhen to use
Drag-and-drop builderFaster creation, no codeLaunch signup forms and popups quickly
Templates & stylingConsistent brand experienceUse across landing pages and site sections
Triggers & targetingHigher relevance, better conversionExit-intent, scroll, time-on-page
Analytics & taggingMeasure and route leads automaticallyOptimize campaigns and segmentation

Webinars, live chat, and ads: beyond email

Live events, chat widgets, and ad management bring interactive touchpoints into one campaign flow. Use these elements to turn passive subscribers into engaged prospects. Webinars host deep demos and Q&A sessions that speed sales with real-time trust building.

Webinar funnels and follow-ups

Host webinars end to end: create registration pages, schedule reminders, present live, and send replay pages with tailored follow-ups.

Automated sequences treat attendees and no-shows differently. Pass attendance and engagement data back into segments so your next email or campaign targets intent precisely.

On-site live chat and managing paid social/Google ads

Add live chat to landing pages and your website to capture intent, answer objections, and book calls in real time. Mobile apps keep your team responsive on the go.

Manage Google, Facebook, and Instagram ads from the same dashboard to align acquisition and nurture messaging. Route ad traffic to registration pages and track which ads deliver the highest-quality attendees.

  • Sync chat transcripts and webinar behavior to contact records.
  • Segment leads by attendance, questions asked, and chat intent.
  • Use automated follow-ups to re-engage non-attendees and upsell engaged participants.
CapabilityMain BenefitPractical Use
Webinar funnelsHigher engagement and conversionRun demos, Q&A, and replay sequences
Live chatReal-time objection handlingCapture intent and book meetings
Ad managementAligned acquisition and nurtureDrive traffic to webinars and landing pages

AI tools inside GetResponse

Smart generators turn a brief goal into a polished email or page draft in minutes. These AI features speed production without replacing your judgment. You feed a goal and audience, then refine the result to match tone and brand.

AI Email Generator for faster campaigns

Draft and design emails faster by describing your offer and audience. The AI creates subject lines, body copy, and layout suggestions you can edit instantly.

  • Save time: generate a complete email draft in seconds and tweak voice or CTA.
  • Keep brand consistency: pair AI output with your templates and saved blocks.
  • Test more: ship more variations to learn what converts.

AI Website and Landing Page Generators with built-in SEO

The AI website builder produces a starter site with personalized templates and SEO structure. It fills pages, suggests headings, and adds meta-ready elements you can edit.

Use the landing page generator to produce conversion-focused pages with popup forms and live chat built in. On supported tiers, AI product recommendations (from Recostream) suggest items that match shopper behavior.

AI FeatureMain BenefitBest Use
AI Email GeneratorFaster copy + layoutsRapid campaign drafts and A/B testing
AI Website BuilderFull site scaffolding with SEOQuick site launches for creators and small teams
AI Landing Page GeneratorConversion-ready pages with forms/chatEvent pages, lead magnets, and product launches

Try getresponse with AI enabled to see how these tools free time for strategy. Review AI drafts carefully—your edits make the final mile accurate and on brand.

Reporting, analytics, and deliverability performance

A modern office interior with a large monitor displaying analytics data and charts. The screen shows various graphs, charts, and metrics related to email campaign deliverability, open rates, click-through rates, and other performance indicators. In the foreground, a desk with a laptop, mouse, and a cup of coffee. Indirect lighting casts a warm glow, creating a focused and productive atmosphere. The background features minimalist decor, such as shelves with books and a potted plant, conveying a sense of professionalism and attention to detail.

Timely dashboards show where your emails win and where they leak attention. Use the campaign and list views to monitor delivery, opens, clicks, conversions, bounces, and complaint rates at a glance.

Drill down into link-level click maps to see which sections attract clicks. That lets you segment follow-ups and refine offers quickly.

Connect Google Analytics and apply UTMs so conversions map back to the right campaigns and automation paths. Conversion tracking ties revenue to specific emails and journeys.

Inbox placement benchmarks and protection

Independent testing shows solid inbox placement — 81.66% delivered to inbox, 15.91% to spam. Use authentication guidance (SPF, DKIM, DMARC), suppression rules, and list cleaning tools to protect reputation.

  • Track unsubscribe and bounce trends to spot list quality or cadence issues.
  • Layer automation data with analytics to find repeat drop-off points in journeys.
  • Benchmark month over month and by segment to prioritize optimizations.
MetricWhat it showsAction
Delivery rateInbox vs. spam vs. bounceEnable SPF/DKIM, clean list
Open & clickEngagement and interestTest subject lines, CTAs
ConversionRevenue attributionMap UTMs to automation flows

GetResponse pricing and plans

Pricing choices shape which features you get and how fast you can scale campaigns. Choose a plan based on the features you need today and the growth you expect next quarter.

Plan tiers and entry points

Email Marketing covers core email sending and autoresponders. Entry starts near $19/month for up to 1,000 contacts.

Marketing Automation adds workflows and webinar support, commonly from $59/month at 1,000 subscribers.

Ecommerce Marketing includes store automation and recommendations, starting around $119/month for 1,000 contacts. The MAX tier serves enterprise needs and custom SLAs.

Free plan and 30-day premium trial

There is often a free-forever option for small lists (example: 500 contacts, send limits). A 30-day premium trial unlocks pages, advanced automation, and webinar features so you can validate the platform before committing.

How pricing scales with subscribers

Monthly costs rise as your contact count climbs. Annual or biannual billing usually gives meaningful discounts and lowers effective monthly pricing.

  • Plan features matter as much as price—map your roadmap and pick the tier that covers webinars or ecommerce from day one.
  • Factor in add-ons and time saved by consolidating tools when you calculate total cost of ownership.
  • Revisit pricing quarterly as subscribers and needs evolve to stay cost-efficient.
PlanRepresentative price / month (1,000)Best for
Email Marketing$19Core email sends and autoresponders
Marketing Automation$59Workflows and webinar funnels
Ecommerce Marketing$119Stores, cart recovery, product recs

Who GetResponse is best for

For creators and ecommerce teams, practical integrations and templates speed launches. You get automation that runs while you focus on product, customers, or content. Entry pricing and guided funnels make it a sensible choice for smaller operations.

Solopreneurs and small businesses benefit from autoresponders and simple email workflows that deliver lead magnets, onboard subscribers, and nurture buyers without heavy setup.

Ecommerce stores and digital product creators gain revenue-focused automations: abandoned cart sequences, post-purchase messages, and AI product recommendations tied to Shopify, WooCommerce, or BigCommerce.

Teams needing integrations and advanced workflows

Large teams and operations-heavy businesses tap 100+ integrations to sync CRM records, store events, and ad data. Advanced automation helps segment, score, and route high-value leads to sales faster.

  • Leverage: autoresponders and simple automation for solo founders.
  • Scale: templates and funnels reduce developer overhead for SMBs.
  • Drive sales: ecommerce automations recover carts and lift average order value.
  • Integrate: connect stores and analytics to keep reporting centralized.
AudienceTop benefitWhen to pick this platform
SolopreneursTime saved with autorespondersLow budget, need fast setup
Small businessesGuided funnels and templatesNo in-house developers
Ecommerce & creatorsAbandoned cart and webinarsLaunch products and grow sales

Decide by feature need: if webinars, AI, or ecommerce tracking are must-haves, match your plan to those features. For hands-on teams, centralization reduces tool churn and gives more time to strategy and creative work. Learn more in our review of complaints and user feedback: real-user complaints and review.

Pros and cons based on hands-on reviews

Practitioner feedback shows strong conversion tools alongside a few practical trade-offs.

What stands out

Conversion Funnel and landing pages get high marks for speeding launches and tracking outcomes. The funnel ties signups, emails, and sales into clear workflows that shorten time to value.

Automation depth supports branching journeys, abandoned cart flows, and scalable campaigns. Reports and integration with analytics help you link email activity to revenue.

Reviewers praise webinar support, live chat, and ads management as rare additions in one platform. Support and migration help shorten onboarding and protect your data during transitions.

Where it could improve

Advanced automations and ecommerce features sit behind higher-priced plans. That can push pricing up if you need those capabilities right away.

The forms editor can feel limited for teams that need custom fields, CSS control, or robust A/B testing of forms. Some templates and editor quirks also surface in real use.

AreaProCon
Funnel & landing pagesFast setup, clear conversion pathsNone core, some template inconsistency
AutomationDeep branching and ecommerce triggersTop-tier gating increases cost
Webinars & live chatIntegrated attendee funnels and follow-upsAvailable on mid+ plans only
FormsQuick templates and tagging on submitLimited custom CSS and A/B testing
Deliverability & analyticsGood inbox placement and clear dashboardsOwn-domain tracking reserved for top plans

Bottom line: This platform offers broad features across email and marketing workflows, but confirm the plan includes the exact features you need to avoid surprise costs.

Conclusion

When teams need speed and clarity, a unified platform trims work and sharpens measurement. This suite combines email, automation, pages, webinars, live chat, ads, AI tools, and analytics into one place to reduce tool churn.

Match your plan to your roadmap. Check that automation, webinar support, and ecommerce features sit in the plans you pick so growth won’t surprise your budget.

If you want to validate fit, try getresponse with the trial. For small lists, explore a getresponse free option to prototype without spend. With clear goals and the right plan, you’ll move from ad hoc sends to a repeatable system that nurtures, converts, and retains customers.

,

FAQ

What core features make this email marketing platform valuable for marketers?

It bundles email campaigns, marketing automation, landing pages, and funnels into one tool. You get drag-and-drop editors, a template library, built-in analytics, and ecommerce integrations to run lead capture, nurture sequences, and sales flows from a single dashboard.

How does the platform support campaign creation from signup to purchase?

Start with forms or ads to capture leads, use autoresponders and automation workflows to nurture prospects, then deploy landing pages and checkout funnels to convert. Built-in tracking connects opens, clicks, and purchases so you can optimize each stage.

Which automation capabilities are available for customer journeys?

Prebuilt workflows and visual builders let you map triggers, conditions, and branching paths. Common automations include welcome series, re-engagement, abandoned cart recovery, and post-purchase follow-ups with conditional splits and scoring.

Can marketers build landing pages and websites without a developer?

Yes. The platform includes an AI page generator, drag-and-drop builders, and A/B testing. Templates and conversion blocks shorten production time, while built-in forms and checkout elements support lead capture and ecommerce sales.

What email design and testing tools are included?

A responsive email editor, a large template library, personalization fields, and A/B testing for subject lines and content are all available. Tracking shows open rates, click-throughs, and conversion metrics for data-driven refinements.

How does the system handle contact and list management?

Contacts can be segmented with tags, scores, and custom fields. Consent and GDPR controls are supported, and dynamic segments update automatically based on behavior and attributes for precise targeting.

Is there support for webinars, live chat, and paid ads?

Yes. You can run webinar funnels with registration and follow-up workflows, embed on-site live chat to capture intent, and connect paid social or Google ads to drive traffic into funnels and lists.

What AI tools help speed campaign creation?

AI assists with email copy generation and landing page creation, plus SEO suggestions for web content. These features reduce writer’s block and accelerate launch cycles while keeping messaging consistent.

How do reporting and deliverability tools assist campaign performance?

Dashboards display opens, clicks, conversions, and revenue. Deliverability reports include inbox placement benchmarks and spam-avoidance guidance so you can improve reach and engagement over time.

What pricing options are offered and how do they scale?

Plans range from free tiers to advanced subscriptions that add automation, ecommerce marketing, and enterprise-level features. Costs scale with subscriber counts and add-ons like webinars or priority support.

Who benefits most from this marketing platform?

Solopreneurs, small businesses, ecommerce stores, and teams that need unified workflows and integrations. It suits creators selling digital products and organizations that require funnels, automation, and multichannel reach.

What are typical pros and cons based on hands-on reviews?

Strengths include deep automation, funnel builders, webinar tools, and strong support. Drawbacks often cited are pricing for advanced tiers and occasional limits in form customization compared with niche form builders.